Monday, January 04, 2016

The Customer is Always Annoying


Kikebook was the scene of a testy exchange between an irate customer and the management of an Indianapolis restaurant. It seems that the era of "The customer is always right." is at an end, in favor of social media slap fights with angry customers. Let's read select excerpts from their sparring:

CUSTOMER

"I will never go back to this location for New Year's Eve!!! After the way we were treated when we spent $700+ and having our meal ruined by watching a dead person being wheeled out from an overdose my night has been ruined!!! [...] The manager also told us someone dying was more important then us being there making us feel like our business didn't matter, but I guess allowing a Junkie in the building to overdose on your property is more important then paying customers who are spending a lot of money!! Our waitress when we were trying to ask about our bill being messed up also said "what do you want me to do f****** pay your bill for you?"

Outstanding self-centered complaining. And management, your dignified, thoughtful response to placate this irate customer?

MANAGEMENT

 "Thanks for reaching out! We love feedback, whether it be positive or negative. I especially like feedback like this so others can see the disgusting people that we have to deal with sometimes. First of all, the "overdosing junkie" that you speak of was a 70+ year old woman who had a heart attack. [...] But I can completely understand why you think being intoxicated ***holes that didn't understand your bill should take priority over human life.[...] But honestly, I'm glad to hear you won't be coming back to Kilroy's because we wouldn't want anyone as cold hearted and nasty as you returning. I appreciate anyone who chooses to spend their money at Kilroy's until they act like you. You can take your money anywhere else after that, and I won't lose a second of sleep over it. Happy New Year!"

Outstanding virtue signalling and fundamental moral certainty. Too bad you two broke up. You seem made for each other. And certainly there will be no blow back from publicly shaming your former customer. It's not as if social media conflicts go viral, taking on a toxic life of their own.

On Monday, Kilroy's asked people not to send messages to people with the same name as the woman on Facebook. "Please don't send any hateful messages to the other Holly's as they are just innocent locals who happen to share the same name."

Ah, social media - technology has finally allowed humans to perfect social discourse.

4 comments:

  1. i would like to add there would be zero media outcry if the lady who made the complaints was a nigger, in fact barry obongo would invite her to the white house for KFC and jenkem

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    1. And then they could have a good ol' fashioned nigger cry together afterward.

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  2. Speaking of obongo many conservatives and "racists" like me said a long time ago that piece of crap would ban guns,yesterday the Muslim homo was on TV crying about guns again, he wants background checks for gun owners but no checks for muslim refugees,dat be rayciss

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    1. It do be rayciss. I will post about it today.

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